Choices Croydon Reviews
The Choices is really reliable and flexible Estate agency. Also, the room is really very nice, sunny and comfortable and good value for money.
Thanks so much for having me such a really lovely room.
I recently moved to an apartment in Putney on upper Richmond road. I was in a really difficult situation with my previous landlord and I got in touch with choices. Initially I spoke to Catherine Shinerock who listened to the issues I was facing and immediately was helpful which restored my confidence. Catherine was quick to respond to my query and quickly made arrangements for me to view and secure the apartment. Within less then a week I could move out of where I was previously and move into the apartment in Putney. Generally the service was smooth with a quick turnaround and constant reassurance. It really felt like the team made a real effort to help me during this time and I appreciate everything they have done so far. I would recommend choices to other colleagues and friends looking to rent in London. This can be a stressful thing but Catherine and her team made it look easy.
Excellent Service. I have been a tenant with Choices for a long time and I am grateful to have Taryn Scrase as my Portfolio Manager. She is quick, effective and caring. Thank you for all your help!
we wanted to find a good place and got lucky with meeting Will Dockor. we cant thank Will enough. A first class professional who really cares about his customers. He kept us informed all the time and provided us with options. If you are thinking of renting in the croydon area, call Choices and ask for Will.
Fantastic working with Stuart again. Always giving an honest opinion and sound advice .finally working with an agent that is not trying to either sign me up to a contract or feed me a dream to get my money.
Christie, my Lettings agent at Choices made everything easy and helped me throughout the whole process. A truly amazing representative for Choices.
I have only been treated with great customer service by her and George whom I briefly dealt with also who was great too. I have had an overall positive experience with this company and would highly recommend using them.
Thank you Christie for helping me find a new place!
You made us homeless after 4 months for no reason what so ever. You then have decided to keep our deposit again for no apparent reason. You have lied about the date we moved out, and have said we didn't pay up to date. Sorry Choices we have total proof you gave us notice and bank payment s to prove we paid up to date. You are company that basically steals from your customers and I am so set out to prove this.
Amazing friendly staff. Will help you all the way through to get the property you want. I have had Beth Mcmorrow help me to get the property I want and she will drop everything and go out of her way to help you.
I feel they stole £1000 from me! I made an offer and the salesman said that we needed to put £1000 as a deposit. I was surprised because I had never been required for this in other house purchase. He said that if anything went wrong this deposit would be refundable. But later when there was a problem, the salesman went on leave for two weeks and no one ever returned my email or call! Now we still don't know whether we will get our deposit back. The property is back to market now but they still hold our deposit and no one ever responded to me!
I’ve had the worst experience of my life with choices. Never get anything fixed. Demand rent increases but but don’t give you earning. Out of hours number does work (no one answers). I’m now sat here with rain water coming through my roof for 2 years not been fixed. And my water cut off because of a leak from my flat into the flat below which choices never resolved! My letter states after numerous attempts choices have failed to provide an update. Thanks choices! Voted the worse property management company 2018. Add that to your awards!!!!
Very unproffesional! I would not trust to them even a cent! Always they lying , they apear conditions that never have mentioned. When you ask them something they become extremely rude. I would not trust them. I am really wondering if there is in the UK any authority that supervise the proffesionalism of companies like "Choices".
Been a landlady through Choices for the last 17 months and all they caused me was trouble. And I had to pay for this privilege. We chose full management so we thought we would have less hassle but we ended up dealing with the tenant directly. ...
I would like to give a massive thanks to Lauren Boardman(Customer Services). I have had so many issues reported since moving into the property and since dealing with Lauren I have not had one regrettable issue. She has maintained frequent communication even when there is no update! I cannot fault the time or effort she has put into dealing with my queries. I would recommend Choices to my colleagues, friends and family. Thanks again.
I am absolutely satisfied with this company and highly recommend them. I would mostly like to thank Will donkor, he was amazing, helped with with the whole process from start to finish. He listened to my specifications and made sure I got exactly what was right for me. He was always calm and stayed with me through out the whole process calling to update me everyday and was always ready to answer and questions I had until I had my keys in hand. Thanks again Will you were a great help to me really appreciate it.
As a customer, it is always a complete pleasure to deal with George. He constantly delivers a very professional service. He is very thorough and enthusiastically goes about his work, always responding very quickly when contacted and he will see any issue through, to an end positive result. He is a smart, polite, professional and very pleasant young man. He is credit to the Choices group.
Rhiannon at choices In Coulsdon found me a flat so quickly. She was super helpful and professional. Thank you!
Excellent service, no hassle, Olivia (sales negotiator) Crawley explained everything about my recent letting very clear and concise.
Olivia was also very efficient.
I have been dealing with the lettings department and have found them to be professional, honest and friendly.
Posting for a colleague:
"When I moved in to my flat I was happy with the service I had been provided. Unfortunately, however, just before Christmas, someone in the area gained a leak. This person's leak is above my bathroom somewhere. The agent has been trying to tell me that until the leak's been fixed, there's nothing they can do. Since just before Christmas, my bathroom has gone from an inanimate room with a minor drip to being perhaps another month away from sentience. The mould has been steadily building up, and while I would love to welcome this new creature, now named Dave, into my abode, I'm not sure we'll get on well as my eczema has returned. This estate agent has no interest in my well-being; rather it wants me to stay there quietly so it can collect its profit each month."
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