Choices Crawley Reviews
The Crawley team (especially Italia and Ben on lettings and Adam in sales) and Connor from the Redhill branch are top class workers who are always ready to help. Nothing is ever too much hassle for them! They deserve a huge promotion as they are the best agents I have dealt with. I will recommend them at any time and I will always use them.
i can highly recommend using choices lettings team. Italia has been extremely helpful and has gone out of her way to assist us finding suitable tenants. would like to thank all the team at choices Crawley for the contentious hard work and efforts
I was dealing with Italia,but the rest off the team was friendly and helpfull too when i had a problem with our property,keep up the hard work guys,and well done 😊😁
I used this agency whilst renting a flat, the landlord and I experienced very conflicting stories from the agency. Choices seem to rely on employing people with little or no experience which is fine, but training is required. I emailed my issues to the MD, who initially was very hesitate, unwilling and protective over her team - however openly admitted that her whole team needed training!!! If you like a circus - this is a great show for Crawley town centre!
Jack is a helpful guy and very professional and the rest of the lettings team are excellent and good to deal with! They have really helped me and I would recommend them! Very polite and sincere, I will always come back to use them.
Ms. Italia of Choices immediately understood my needs and was really attentive and helpful. She is the kind of person you would like to deal with, during a stressful time such as house-hunting!
Had to ring for a very quick enquires and the service I received was excellent
I was dealing with Italia.
Very friendly staff who were great to work with. When an issue was identified they worked tirelessly and really went above and beyond to rectify it including helping me empty a van load of furniture to save me having to do it alone.
Honestly the most personable, professional and pleasant estate agents I've ever had the pleasure of using.
Would strongly recommend.
very helpful company. they take care of verything and the bit you have to do if you need they help you with everything they can. good place to sell/rent your apartment. Specially with Ben very polite and friendly.
Very Helpful, good communication.
From listing my property for sale with Choices to a completion within three months. An excellent and impressive stress free experience.
I would not hesitate to recommend Choices to any potential vendors.
Very many thanks to Stephen Yorke and his team at Choices Crawley branch.
I have had excellent service from choices especially Olivia who has helped me through the rental process after being a homeowner for 23 years , nothing was too much trouble and fantastic customer services good vapour with her clients . Always returned her calls nothing was too much trouble .
For 4 months I have had outstanding maintenance issues including mold a toilet not flushing. These have all been ignored despite repeated calls.
Choices do not care about their tenants. Find another company.
Edit: over a month and many calls from myself, almost nothing has changed. Major issues are outstanding and the only reply is "nothing has happened". The only response was when they saw my review, a sign that the customer is not the priority at all.
Choices, why do you think this is OK?
I've been renting through choices for 7 years and I honestly don't have a single positive comment. The latest nightmare I've been put though I'm hoping will be my last. They will happily take your money but won't provide you with any help. They NEVER phone back when they say they will, every person you talk to gives you a different story. I've been left hanging for months now as noone has the decency to make contact with me and I refuse to call after the way I was spoken to last time. The branch need some serious training in customer service. If I ever spoke to customers the way I was spoken to I wouldn't still have a job.
Professional staff,very helpful from beginning to end making the process easier.
Very good service, thank you for your help Choices. In particular, thanks for Olivia Koziel!!! you are great at your work :):):)
Just wanted to mention how happy I have been with the service I have received from Choices Crawley office and in particular the manager Wendy. Communication has been excellent and recently went beyond to get work done on a property. I would highly recommend.
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