Choices Brighton Reviews

35 South Rd
Brighton BN1 6SB
UK
Telephone: 01273 410006

Choices Brighton Opening Hours
Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:30
Saturday 09:00 - 17:00
Sunday closed

Choices Brighton Reviews

Brighton reviews

NEVER USE THIS AGENCY. We had issues the first day we moved in with the state that the apartment was given to us. I called and emailed for 2 months multiple times a week and those issues were NEVER resolved. One day we had water pouring through our kitchen ceiling, no one from the agency came and the landlord did not come either. Furthermore the water leak could be viewed as a result of their lack of responsiveness to previous emails. We also had no door handle on our front door for about a month before they fixed it. They completely avoided us at every turn. Upon completing the tenancy they wanted to keep part of our deposit. They also seem to take advantage of the fact that you are from out of country and do not know what the norms of renting are. They may seem good at the beginning when you are doing viewings etc. but DO NOT BE FOOLED

Brighton reviews

Really good agent. Helpful throughout the process

Brighton reviews

I highly recommend you to avoid this agency. A problem I had had with them was about deposit return. An assessment manager told me that outstanding rent should be deducted from my deposit. However, I had paid all of rent before leaving the UK but they've never recognized it. Some agents had been ignoring me on purpose and it made me difficult to work with them. Even though you call them and request somethings, they easily forget it and never answer unless you call them once or twice again. Finally, I got back my deposit but it spent about a couple of months. I am okay with problems if we quickly can talk and negotiate. But how can you resolve it if counterparts are ignoring you? One thing they have good thing is that they are equally horrible to locals and foreigners as far as I know. At least they are not racists.

Brighton reviews

Erected a board in Sussex Wharf, Shoreham without checking to see if boards were allowed first. When I advised them to take it down immediately as boards are not allowed, the lady I spoke with was not very understanding nor interested in removing the board straight away. CHOICES, seriously need to review their code of business conduct

Brighton reviews

By far the WORST business yet alone agency I ahve ever dealt with. Deny the easiest requests, staff are rude and to top it all off they even use comic sans. I hope anybody reading this simply avoids them at all costs.

Brighton reviews


Brighton reviews


Brighton reviews


Brighton reviews

Good customer service to start with when they recieve the money but at the end of the tenancy poor communication and took ages to return the deposit with several calls to chase them to find out what was going on

Brighton reviews

Terrible correspondence very unprofessional

Brighton reviews

Avoid Choices at all costs. They work with shady landlords and provide absolute terrible customer service. Their staff are completely incompetent and very untrustworthy. Even their ugly logo should be enough to put you off them. A 5 year old could have done better than that.

Brighton reviews


Brighton reviews

Genuinely one of the worst companies I have ever dealt with. The staff are incompetent and promises are made left, right and centre which are never fulfilled. Do not use their services because you will tie yourself in to a contact which will be hell. Realistically I do not know how this company is still a float

Brighton reviews

Lovely in front of you. Real horrible thereafter.They offered us a flat Not cleaned. We said yes, we'll clean it ourselves.They say to return the falt at the end, in the state we found it in the 1st place.After 2 year we return the flat.Of course, we do clean the flat like anyone would.The contract said to clean the flat anyway. By the tenants.It did NOT specify: proffesionally.My Wife and I spent 2 full days cleaning.Choices then decided to charge us a kind £450 as it wasn't cleaned porffessionaly.Well, Choices.. Never again Thanks.

Brighton reviews

Lovely in front of you. Real horrible thereafter.They offered us a flat Not cleaned. We said yes, we'll clean it ourselves.They say to return the falt at the end, in the state we found it in the 1st place.After 2 year we return the flat.Of course, we do clean the flat like anyone would.The contract said to clean the flat anyway. By the tenants.It did NOT specify: proffesionally.My Wife and I spent 2 full days cleaning.Choices then decided to charge us a kind £450 as it wasn't cleaned porffessionaly.Well, Choices.. Never again Thanks.

Brighton reviews

I found Choices to be fantastic, they found me a tenant within a week and did viewings out of working hours in order to secure me a tenant quickly. Thank you choices

Brighton reviews

The worst company i have EVER dealt with. Cowboys, unprofessional, caused severe stress, supplied the worst tenants possible. Ripped us off about 500 quid Just a nightmare from start to finish. DONT GO THERE


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