Pull The Cork Hammersmith Review by Simon B, 2019-07-15T11:26:40.127
The wine I ordered was out of stock but the website had not been updated so then I had to pay more for a newer vintage. Then the person who dispatched more order made a mistake on the address in writing 56 instead of 50 so the order was refused by the person at that address and DHL then refused to deliver it to me because the address they had was wrong. I am still waiting for my delivery!
Reply: Thank you for writing a very unfair review… The stock you ordered, is in very small allocations in the UK. We gave you the option of accepting the next vintage (which is more expensive to us) and you agreed to pay the little bit extra, we also gave the net vintage to you for a massively discounted rate, so It seems incredibly unfair that you use that against your review. We do not deliver on weekends, this is clearly outlined in the terms that you signed at checkout. The order is being delivered today. left 2019-07-16T10:52:24.093