NetBet UK Review by Anton, 2019-02-16T17:51:13
i am using italy website, but decided to write my review here, so more english speaking people can know this story. i was intended to register the sport section, and get the 50 euro bonus reimbursement. there's an obvious difference between their sport and casino section. when i registered, there was a sport picture. i made all the input, registered successfully, then directly made the first deposit 50 euro. also made the first bet on the same day. but then after a loss, i do not see the reimbursement of 50 euro (for loss of bet). when i wrote to customer service, they insisted i registered on casino side. which is impossible. but how would i expect such error? if so i would have captured an image even taking a video of the process!! because i was not even intended to use the casino service. there are different tag on the web page about registration promotion. probably the one i clicked had issue and led to a wrong section, resulted in the wrong bonus. they are totally sloppy, not seriously investigate, and not even try to find a solution for me. i now keep receiving casino promotion that i do not want. if i was intended for that, why would i even make the first sport bet at all.