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Miller Metcalfe Harwood Review by Christopher P, 2018-12-30T17:57:57

RENTING: I would give 0 stars if this was possible. Their customer service is next to non-existent. When we gave our notice period of leaving there was one problem after another after another (you get my drift.). It seems they do not reply to emails unless you copy the Managing Director into the email. (It is freely available to find his email address on the internet). It was so bad, that for 2 months AFTER moving out (with all rents paid & up to date) they were still asking for our rent for that month on a property we had vacated! The list seems endless (I could keep going on about the issues we had over the 3 years) and I would avoid at all costs. DO NOT RENT FROM THEM.

Reply: Thank you for contacting Miller Metcalfe. We are very sorry that you feel that communication has been below our expected standard and would reassure you that we have worked hard over the past year to improve our client communication, but we are always seeking further improvement. Clearly this has been a distressing time for you and we will ensure your feedback is passed over to our management team for review. We would like to take this opportunity to wish you luck in your new home and a prosperous new year. left 2019-01-02T10:31:47

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