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Jardine Motors Group Lancaster Volkswagen Loughton Review by Osman P, 2019-01-22T22:38:19

Avoid! Seriously ill mannered staff, no respect for customers and only interested in taking your cash. Managed to get the day off work to do an MOT for my MK5 golf. Got to the branch and was told I’d have to pay £279 ontop of the quote. When I challenged the sales rep he talked so much nonsense assuming I didn’t know what he was on about. Asked to speak to the manager who was abrupt and in my opinion racist. Will definitely not be going back to VW anymore. What’s the point. Good for nothing, money scrounging scums.

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