Jardine Motors Group Lancaster Land Rover Milton Keynes Review by Ettiene B, 2018-12-20T09:14:56
Terrible customer service. I purchased a discovery sport from them, only to find out later that the mirror was bust and kept detaching. Does not seem to stick correctly, so the mirror part keeps falling out. Took this back and complained when i booked my first customer checkup, but when my wife arrived, they claimed they know nothing.... my wife then booked it in for another checkup, where the guys said they will get this replaced. This was Oct 22nd. He confirmed he will order the part and let us know. We called in beginning of December to check on progress, where we where told it will arrive in 1 week, and they will call us back..... Today is the 21st December, still no call, no email, just no response from Lancaster Milton Keynes. This is terrible customer service, just cant believe the lack of customer service and respect.