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Diamond Home Support Windsor Review by Serena S, 2018-08-02T00:37:36.437

The cleaners I had were great. Unfortunately the scheduling and management service from Lynda Stewart was really quite poor. Lynda was unable to respond to emails promptly or at all, did not pass on correct information to my cleaner about holidays and scheduling, invoiced incorrectly because she did not keep on top of when the cleaners had and hadn’t been and refused to acknowledge her failings or provide any sort of customer service or complaints management. I understand other customers have had similar problems. To be honest I feel extremely sorry for the cleaners who will continue to have to deal with her. Thankfully I will no longer be using her service (ironically she terminated the service with me after I made my complaint!).

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