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Our Top Tips for Customer Service

As anyone will tell you, customer or business owner, customer service is one of the most important things that a company can provide to positively impact their business. If the staff are rude and are unhelpful then it will put people off using them.   As we help you with your reviews and online reputation,

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How has COVID-19 Changed Reviews for 2021?

It’s fair to say that 2020 was a year unlike any other that we’ve ever witnessed or lived through before. With COVID-19 closing many businesses around the world, customers suddenly found themselves having to use different ways to find the businesses they needed. Feeling able to trust a local business became more important than ever

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People in Franchising Podcast Featuring Trustist

People in Franchising is a podcast hosted by Suzie McCafferty, CEO at Platinum Wave Franchising and David Kaye, Partner at Harper MacLeod LLP law firm. They bring guests from the franchising community together to discuss everything that is happening in the industry including insights and advice for franchisors, franchisees and entrepreneurs! In episode 18, Nigel

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Bulk Uploads on Google My Business

When you maintain your Google My Business, have you ever sat there adding address after address, phone number after phone number, location after location and wondered if this seemingly infinite task will ever end?   Rest assured, we have an answer to this very problem – bulk uploads!   That’s right! You can enter all

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Which Tone is Best to use When Asking Customers to Leave a Review?

Over the time you’ve worked together, you’ve got to know your customer fairly well – irrespective of whether this is their first purchase or their thirty-first purchase. You’ve provided outstanding service and/or a product that they absolutely love… so the next step is to ask them for a review! This really shouldn’t be a difficult

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Reputations are built on happy customers

Learn what Trustist can do for your business

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