Did you enjoy our first part of exploring how other businesses have responded to their reviews? Good – because here is another! This article, by This is Money, explains all about a company called Symbio Energy who received a formal warning from Trustpilot after their responses to their negative reviews were… ‘aggressive’.
Turtle Tots are a baby and preschool swimming lesson franchise with over 50 franchisees across the UK and Ireland. The network has won multiple awards over the years, including a few Trustist awards, and they are extremely passionate about providing a safe and happy environment during their lessons. Initial Pilot – 5 Franchisees –
We know by now just how important it is to have a Google My Business listing, but there is no point having a list at all if the information isn’t up-to-date and correct. This is a common mistake made by many businesses. One of the areas that causes some confusion with Google My Business
We thoroughly enjoyed this article from Leeds Live who recently ran a story about a Chinese takeaway and their responses to reviews. Here’s the article! Leeds Chinese takeaway goes viral for brilliantly savage responses to customer reviews The Oriental Express holds a five-star rating on Just Eat for its Chinese food, but the takeaway
As readers of our blog will know, we firmly believe that all businesses should focus on creating a powerful online presence. However, for multi-location businesses, it’s important to be granular and collect location-specific reviews. Here’s why! Why are Local Reviews so Important? Nearly half of all Google enquiries are searches for local information and, according
The last year has been extremely tough on all businesses, with many businesses having to close their doors for prolonged periods of time with no clear end to the varying restrictions for a long time. As the world began taking their entire lives online so quickly, even businesses who operated purely face-to-face services had
Reputations are built on happy customers
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